Chief Revenue Officer (CRO)

Définition de poste

Main mission:
The Chief Revenue Officer (CRO) is a key member of the Executive Team, reporting directly to the CEO. He/she is responsible for defining and executing a comprehensive revenue generation strategy to ensure the organization’s sustainable growth and global impact.
The CRO leads all business units contributing to revenue: Corporate Partnerships, Ecotourism, Philanthropy, and Coral Adoptions, E-commerce and Merchandising, in alignment with the organization’s mission and financial objectives.

RESPONSIBILITIES:

1. Strategy and Leadership

• Define a clear, ambitious revenue growth vision, translated into actionable and measurable business plans per business unit.
• Set, monitor, and adjust revenue objectives in coordination with the CEO and CFO.
• Build and lead a high-performing organization, fostering a culture of accountability, collaboration, and innovation across teams.
• Ensure robust planning, tracking, and financial reporting for all revenue lines, including consolidated performance analysis.
• Anticipate and manage financial impacts related to signed or delayed contracts.
• Work closely with the Finance Department to ensure accurate forecasts, margin control, and compliance with financial standards.
• Collaborate with the Communication Department to design impactful campaigns that support revenue growth and brand awareness.

2. Corporate Partnerships

• Identify, negotiate, and close strategic partnerships with mission-aligned corporations.
• Develop attractive and sustainable offers that create mutual value.
• Supervise and empower the Partnerships Development and Coordination teams to drive acquisition, satisfaction, and retention of key partners.
• Work hand-in-hand with the CEO on major negotiations and long-term strategic deals.

3. Ecotourism

• Develop and oversee the global ecotourism strategy, including offer design, business models, customer experience, and execution quality.
• Build and/or supervise collaborations with hospitality, travel, and institutional partners to maximize both impact and profitability.
• Guarantee a 5-star experience with a Net Promoter Score (NPS) of 90 or above.

4. Philanthropy

• Define and implement a philanthropy strategy to attract significant donations from individuals, foundations, and benefactors.
• Develop tailored proposals for each donor segment and cultivate long-term relationships with major contributors.

5. Adoptions, E-commerce and Merchandising

• Ensure the global development and optimization of the coral adoption program (both B2B and B2C).
• Lead teams to grow e-commerce revenues and merchandising sales, ensuring full alignment between offer, digital experience, and brand image.

6. Representation and influence

• Represent the organization with strategic partners, investors, donors, and the media, embodying the organization’s mission and vision.
• Actively contribute to strategic discussions and decision-making within the Executive Committee.
• Expand the organization’s international network and open new strategic opportunities.

QUALIFICATIONS:

• At least 5 years of experience as a Chief Revenue Officer (CRO) or equivalent senior role.
• Proven success in revenue generation and strategic growth across multiple business streams.
• Solid academic background in Business, Marketing, or a related field (Master’s or MBA preferred).
• Experience working in mission-driven or hybrid economic organizations.
• Fluent in English and French (spoken and written).
• Passionate about the ocean, sustainability, and innovation with impact.
• Hard worker with a hands-on, entrepreneurial approach.

SKILLS:

• Proven leadership with the ability to inspire, structure, and motivate multidisciplinary teams.
• Strong entrepreneurial mindset; capable of managing multiple business units simultaneously.
• Strategic thinker with outstanding analytical and financial acumen.
• Excellent negotiation and stakeholder management skills.
• Strong understanding of hybrid revenue models (corporate, philanthropic, tourism, e-commerce).
• Advanced proficiency in data analytics, CRM tools, and business planning.
• Highly organized, results-driven, and product-focused; passionate about continuous improvement.
• Network builder with strong influencing skills and a collaborative spirit.

OTHER INFORMATION:

• Position based in California, with frequent travel to French Polynesia and other strategic regions.